Moments in a frame will respect you at all times so in return please be considerate,understanding and respectful at all times towards us otherwise Moments in a frame have the right to stop all communications with you regarding Moments in a frame If we feel disrespected, bullied, or mistreated in any way.
We will communicate with you regarding your Moments in a frame order to personalise your order to suit you, please ensure all communications i clear, and double check your information that you provide to us in confidence is correct as once approved and printed there are no refunds or exchanges.
Payments are to be made in full before your order is printed and sent for delivery with Australia post via express post with tracking provided.
Frames may have slight difference in final approval due to lighting, and stock availability.
We do our best to provide the easiest website to navigate for our customers although at times out of our control it may be down due to technical difficulties and or maintenance be assured we will do our best to rectify this issue as soon as possible.
Our personalised Moments in a frame does not give permission to copy our creations in any shape or form for commercial or non commercial activities.
once products have left our possession for postage and delivery we take no responsibility on time of delivery as this is out of our control.
We ensure our products are made to the best of our ability with love and pride in our work and information that you provide to us and make accordingly therefore their will not be any refunds, exchanges or returns due to information provided to us.
If you have any questions or corncerns about your product please email momentsinaframe4u@gmail.com and we will return your message in a timely manner.
If a refund is accepted by Moments in a frame we will return cost of product excluding postage, funds may take up to 7 business days to return to your nominated bank account due to banking procedures in is out of our control.
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